NutraScience Labs Touts “Customer First” Mindset as Best Tool for Growth in 2018

2017 was a great year for us when it came to incremental improvements. Thanks to our sales representatives and our customer survey program, we’ve been able to develop an excellent system for gathering, analyzing, and acting on the feedback that we get from out clients.

Since 2015, NutraScience Labs has been devoted to a set of core values that emphasize customer satisfaction, quality service, and transparent communication above all else. Building on these core values has allowed the firm to further establish itself among the nation’s foremost dietary supplement contract manufacturers.

Consistently, the NutraScience Labs team cites customer feedback as one of the most vital catalysts for change and improvement.

“2017 was a great year for us when it came to incremental improvements,” said Vice President of Sales, Blayney McEneaney. He went on the add, “Thanks to our sales representatives and our customer survey program, we’ve been able to develop an excellent system for gathering, analyzing, and acting on the feedback that we get from our clients. As we continue to build on the organization’s strong foundations and come into our own, we’re finding that some of the most significant and impactful changes we’ve made have come in the form of small, incremental improvements – improvements that we wouldn’t have been able to make if not for these regular insights.”

Thus far, the firm’s commitment to steady growth and feedback-driven changes has continued to prove effective. Among “Returning Customers,” the firm has maintained an overall satisfaction rating of nearly 90%, with 61% of all “Returning Customer” respondents indicating that they were “Very Satisfied” with the manufacturer’s overall…

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