Global Response to hire 800 for Margate customer service center

Global Response, a Margate-based customer service center, is looking to hire 800 call center representatives and email/chat workers for the holiday season and beyond.

The company will hold a job fair on Saturday at Marriott North, 6650 N. Andrews Ave., Fort Lauderdale. Global Response is hiring for seasonal, full- and part-time jobs. Bilingual skills are a “plus,” the company said.

Shifts are available between 8 a.m. and 1 a.m. Monday through Sunday at Global Response’s headquarters at 777 S. State Road 7, in Margate. The call center has seats for more than 1,500 people.

Global Response, a family-run company, has clients in the retail, healthcare, automotive, education and insurance industries. The company is primarily hiring in customer service for HoneyBaked Ham, Lane Bryant and Justice, a spokeswoman said.

Other clients include retailers Zara, Crate & Barrel, Anthropologie and Urban Outfitters, the Museum of Modern Art in New York, and local employer JM Family Enterprises, which operates Southeast Toyota dealerships.

The company pays for training, pays it employees weekly, offers healthcare and dental plans, vacation days, 401-k retirement plan, childcare reimbursement, and bonuses for performance and attendance.

The company said it will “hire on the spot,” pending a background check. Global Response has been in business for more than 40 years and employs more than 500 people in Broward County.

Global Response was founded by Herman Shooster with the 1974 purchase of Ding A Ling, a local answering service with 10 to 12 employees. He grew the business with patented software that combines the Web and phone access to offer clients customer service through social media monitoring, online chat and e-mail. The company also developed technology for its deaf and hearing-impaired employees.

Shooster, the 2012 winner of the Sun Sentinel Co.’s Excalibur Award, died in 2014. His adult children…

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