Envision Awarded GSA Contract Number

Envision awarded GSA contract number

Envision with more than 20 years of innovation and experience in the contact center workforce optimization market, today announced that it was awarded GSA Contract No. GS-35F-563GA for GSA Schedule 70, under SINs 132 33 and 132 34. The details of the GSA Contract can be found below:

GSA CONTRACT NO.: GS-35F-563GA

GSA SCHEDULE &: 70, IT Products & Services

SINS: 132 33 & 132 34

DUNS: 879359446

CAGE CODE: 6SML4

PRIMARY NAICS: 511210

“We are extremely happy to announce that we can now provide our products and services direct to the US Government,” said Rodney Kuhn, Envision’s CEO. “We view our capabilities and success with existing US Government facilities, such as the Department of Defense Finance and Accounting Service which recently underwent a major expansion with Click2Coach®, as evidence that there is high demand for Envision’s solutions within the government and now we can supply our solutions to this important vertical.”

Click2Coach is a complete recording, evaluation, coaching and speech analytics application that enables contact centers to capture phone, CTI, application workflow and desktop data. With security features including the ability to be deployed in a private cloud environment within US Government data centers, dual authentication support and Common Access Card (CAC) login Click2Coach is compliant with US Government standards for software applications.

The software transforms customer experiences into long-lasting, profitable relationships by collecting the right data from customer interactions to provide insight into operations and trends. This enables businesses to take action for improvement throughout the organization. Click2Coach is offered on premise…

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